Support
Stuck, spotted a bug, or just have a question? We'd love to hear from you.
Email supportOr write to us directly at hello@amyz.uk. We're a small studio, but we aim to reply within 2 working days.
Help us help you
If your question is about one of our games or apps, including these details gets you a faster answer:
- The name of the game or app
- Your device and OS version (e.g. iPhone 14, iOS 19)
- The app version if you know it (shown in the app's settings)
- What happened, and what you expected to happen
- A screenshot, if it helps show the problem
Purchases and refunds
In-app purchases are processed by the store you bought through, and refunds are handled under their policies:
- Apple App Store — request a refund at reportaproblem.apple.com
- Google Play — see Google Play's refund help
If you're having trouble with a purchase inside one of our games (for example an item that didn't arrive), email us and we'll put it right.
Privacy requests
To ask about your data or exercise your rights under our privacy policy, email hello@amyz.uk with the subject "Privacy request".